Why do trains crash when the signals are working? Why does a nuclear reactor melt down with all operators alert at their posts? Why do so many of well-planned professional and personal plans frequently do not accomplish desired results? Dietrich Dorner, considers why we make mistakes which result in terrible outcomes even though we have intelligence, experience, and information about the issues we had made decisions. According to Dorner, it is not because of our negligence or carelessness, but because of what he calls the "logic of failure". By this concept he means that there is certain tendencies in our patterns of thought such....

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