Internet Orientation Project In the article, “Are distributors going the extra mile?”, the author relays her findings of a survey she initiated. The questions were posed to 2,000 people in the purchasing profession and sought to determine whether or not distributors were “committed to relationships” (Avery 51) with buyers. The key areas discussed were: order-handling efficiency, customer service, handling of delivery and lead-time issues, understanding the cost issues, technical support, relationships with manufacturers, geographic range of service, and electronic commerce capability. The discoveries made were closely relate....

Number Of Words: 493

Number Of Pages: 2

Join today and get unlimited access to our vast database of student-written essays and term papers. This paper along with over 45,000 other papers are available in our member's area right now. Full instant access is just seconds away! Membership Options Price 1 month  subscription $18.95 recurring        3 months subscription $34.95 recurring        6 months subscription $59.95 non-recurring